Money Insurance
Covers business money against specified risks while on the premises, in approved safes, in transit or in the custody of authorized employees, as defined by the policy.
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Money on the Premises
Cover for cash, cheques and stamps held in your safe, strongroom or till drawers during business hours and overnight, subject to the security conditions stated in the policy.
Money in Transit
Protection while cash is being moved between your premises and the bank, the ATM or head office, including theft from a vehicle or from the person of an authorised employee.
Money in Employees' Custody
Cover for cash carried by named, authorised employees in the course of business — collecting takings, paying suppliers or banking — including hold-ups on the way.
Money at Your Residence
An optional extension for business money kept temporarily at the home of a proprietor or authorised person overnight, such as end-of-day takings that could not be banked.
Robbery, Hold-Up & Assault
Theft accompanied by force, violence or threat of violence is specifically covered, including assault on the employee carrying the money and damage caused during the hold-up.
Mobile Money & Float Cover
Where included, cover extends to float held for agency banking, Till and Paybill operations and cash-equivalent balances handled on behalf of mobile money providers.
Why Money Insurance Matters
Cash Is the First Thing Thieves Target
Shops, fuel stations and schools carrying daily takings are obvious targets. A single robbery can wipe out a week of margin before you have counted it.
Hold-Ups Endanger Your Staff
Transit robberies often involve weapons. The financial shock of stolen cash is bad enough — without cover, you also absorb the aftermath yourself.
Losses Stall the Whole Business
Cash taken on Monday may have been meant for payroll, rent and stock on Friday. Replacing it from operating funds pushes many SMEs into arrears.
Limits Must Match Your Cash Cycle
Friday takings and month-end collections are far larger than a normal day. If your declared limit is below the maximum you actually hold, you are under-insured.
Banks and Landlords Ask About Security
Well-run outlets are expected to have safes, alarm systems and banking routines. Insurers price for those conditions — and so do your partners.
Claims Are Scrutinised Closely
Money claims attract investigation because cash leaves no trace. Having the right sections declared up front is what makes a claim payable rather than disputable.
How It Works
Declare Your Cash Profile
We record how many outlets you run, the maximum cash held per safe, your transit routes, who carries money and how often banking runs are made.
Choose Sections & Limits
You select money in safe, money in transit, or both — with a separate limit for each transit and each safe, plus any residence or float extension.
Cover in Force
The policy runs annually. Cover applies only when the stated security conditions — safe, locks, escorts, banking schedule — are actually met.
Lodge a Claim
Report the theft to the police immediately, notify us within the required time, secure the scene, and submit the occurrence report, CCTV footage and cash records.
Types of Money Cover
Pick the section that matches where your cash sits and how it moves.
Money in Safe
Covers cash kept on your premises in an approved safe or strongroom during and after business hours. The basic section for retailers and offices with overnight takings.
- Cash in safe, strongroom and till drawers
- Theft, attempted theft and robbery on site
- Limit set per safe or per outlet
- Safe specifications must be met
- Overnight and weekend cover included
Money in Transit
Covers cash while it moves — to the bank, the ATM or between branches — whether carried by an employee, a courier or an armoured service.
- Theft during banking journeys
- Hold-up and assault on the carrier
- Limit declared per transit or per day
- Covers declared routes and schedules
- Optional cover for hired security carriers
Money in Transit & Safe (Combined)
The complete package: premises and transit sections under one policy, with optional residence and mobile money float cover for businesses that handle cash every day.
- Premises and transit sections together
- Separate limits for safe and per transit
- Optional residence extension for takings
- Mobile money float and agency cover
- Best value for multi-outlet businesses
Who Is This For
Retailers & Supermarkets
Shops and supermarkets accumulate large daily takings and bank them regularly. Both the safe and transit sections matter from day one of trading.
Fuel Stations & Agencies
Forecourts handle high-value cash and mobile payments at all hours, making them prime targets for armed robbery and a natural fit for transit cover.
Schools & Fee Collection Points
Institutions collecting fees in cash during peak seasons hold far more than usual. Seasonal limits can be arranged to match collection periods.
Chamas & Cash-Handling Businesses
SACCOs, chamas, restaurants, markets traders and churches that receive and move cash in volume can protect funds on premises and in transit alike.
Common Mistakes to Avoid
Under-insuring the maximum cash held
Declaring an average figure instead of the true maximum leaves a shortfall in a big claim — month-end payroll runs, festivals and fee weeks are exactly when theft happens.
Not declaring outlets and transit routes
Opening a second branch or changing your banking route without telling the insurer puts the new exposure outside the policy. Every outlet, safe and route must be on record.
Poor security conditions invalidating claims
If the safe, locks, alarms or escorts specified in the policy are absent or faulty at the time of loss, the insurer can reduce or reject the claim outright.
Assuming all cash is covered
Money left unattended, carried off-route, stored at home without the residence extension, or personal funds mixed with takings fall outside the described sections.
Frequently Asked Questions
What does money insurance cover?
It covers business money against specified risks while it is on the premises, in an approved safe, in transit, or in the custody of authorised employees, exactly as described in the policy sections you buy.
What is the difference between safe cover and transit cover?
Safe cover protects cash while it is stored at your premises. Transit cover protects it while it is being moved — to the bank, the ATM or another outlet. Most businesses take both, because the risk changes the moment the cash leaves the door.
How much should I insure for?
Insure the maximum amount you can hold at any one time, not the average. Add up the largest safe balance plus the largest single transit. Insurers usually allow a margin for exceptional days such as month-end or fee collection.
Are mobile money and agency banking included?
Float held for Till, Paybill or agency banking can be covered by extension, but it is not automatic under a standard money policy. Declare these balances when taking the policy so they are written in.
Is robbery with violence covered?
Yes. Theft involving force, violence or threat of violence — armed robbery and hold-up — is a core risk under this cover, including injury during the incident, subject to the policy terms and prompt police report.
What do I need to claim?
A police abstract or report, your occurrence report, CCTV footage where available, cash records showing the amount lost, and evidence that the required security conditions were in place at the time.
What will cause a claim to be rejected?
Cash left unattended or outside described conditions, missing or faulty safes, unauthorised carriers, undeclared outlets or routes, and delays in reporting the loss to the police and the insurer.
Can I cover several branches under one policy?
Yes. Multi-outlet businesses list each premises, its safe limit and its transit arrangements on one schedule. Inform the insurer whenever you open, close or relocate an outlet.
Real Talk
Cash does not lie. If it walks out of the safe on Friday night, payroll does not care why. One hold-up on the way to the bank and you are funding wages out of your own pocket.
Most owners insure the stock on the shelves and forget the money in the drawer — yet thieves do not come for the stock. They come for what is fastest, and that is the cash.
Insure the maximum you can hold — not the average you hope for.
Money insurance products are offered by licensed insurance companies. Coverage, limits, exclusions, and premiums vary by insurer, business type, cash volumes and declared security conditions. The information on this page is for general guidance only and does not constitute a quotation or binding offer. Please contact us for personalised quotes and advice tailored to your specific cash handling arrangements.
Secure Today's Takings
From the safe to the bank and every hand in between, get your cash covered before the next robbery makes the point for you.
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